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Business Description

We are committed to delivering values and our mission is to be " Best Service Providing Company " in the country in Express industry. This is the most basic form of the franchisee in the DTDC system, which covers more than 95 percent of its network and contributes to 75 percent of its business. This type of franchisee represents a small territory or a particular pin-code. They are responsible for the development of the business and serving the customers within a limited territory.

Product and Services

DTDC Plus assures Next Business Day (NBD) delivery on priority in all metros and major cities. This service includes: Delivery of documents and packages up to 10 kilos Online track and trace status of consignments Tamper-proof security pouch Delivery confirmation via email and SMS alerts DTDC Plus is further sub-divided into the following categories: City Plus is available for shipments to be sent from a given city and delivered within the same city in the "Plus" category, for select pin-codes. Regional Plus is available for shipments to be sent from a demarcated region and delivered within the same region, for select pin-codes. Zonal Plus is available for shipments to be sent from a zone and delivered within the same zone, for select pin-codes. The service is available in all the four zones – north, east, south and west. Metro Plus is available for shipments to be picked up from select pin-codes all over India and delivered to the six metros - Delhi, Kolkata, Mumbai, Bangalore, Chennai and Hyderabad. National Plus is available for shipments to be picked up from select pin-codes in any of the four zones and delivered to select pin-codes in non-metro locations across India. Prime Time Plus (PTP) is a guaranteed service for time-bound deliveries of consignments, within the next possible business day. It is customized for time-critical shipment needs of both Business-to-Business (B2B) and Business-to-Customer (B2C) segments. PTP Features Time-definite services with assured delivery Online track and trace status of consignments Delivery confirmations via email and SMS alerts Supply Chain Solutions DTDC LiteDelivering end-to-end supply chain solutions, DTDC strives for real-time services. It boasts of a highly optimized supply chain service platform, enhanced by advanced infrastructure, technology and a vast network. DTDC Lite represents the basic services for handling deliveries in express and cargo mode in India. There are two services offered under this: Domestic Express Services for delivering documents and small parcels. Domestic Cargo Services for delivering heavier consignments that require special arrangements such as bigger vehicles, dedicated manpower and material handling equipment. It ensures priority deliveries at optimal costs, in both air and surface modes. International DTDC LiteOver the last 26 years, DTDC has emerged as leading provider of Express, Courier & Logistics services across India. Along with the progress of Domestic services, DTDC has witnessed strong growth in terms of its global outreach. Today, our dynamic range of products/services makes us one of the preferred service providers in the international space for both inbound and outbound movement of shipments. Priority DTDC Priority Realizing the need to cater to a very niche client base that includes large corporate clients, multi-nationals, financial institutes, and banking and insurance companies, DTDC has introduced an exclusive product called Priority Product. This product gets special attention in terms of its deliveries done at the destinations. We follow a special operating procedure for this product that entails: Separate team for handling Dedicated premium line-hauls and service routes to ensure fastest connection and turnaround times Ability to handle bulk volumes as per corporate needs Enhanced automation to manage complete process flow from customer’s doorstep till last mile delivery Options available for securitized handling based on the sensitivity of the shipments Ability to handle documents as well as cargo as per the customer’s need Single window visibility on MIS, tracking information and support, as needed by the customer, within 24 or 48 hours (depending on the destination). Premium Express Cargo (PEC) is a guaranteed service for specified day delivery of heavy consignments weighing between 25 to 100 kilograms. PEC Features Assured Next Business Day delivery Delivery of packages up to 100 kilograms. Value Added Service (VAS) includes the following: Collect on Delivery (C.O.D.): For this product, the "invoice value" of the item dispatched is collected from the consignee at the time of delivery. To-Pay or Freight on Delivery (F.O.D.): For this product, the "courier or freight charges" of the consignment are collected from the consignee at the time of delivery. Mentioned Piece: This product offers "delivery of declared personal or valuable items", which are delivered under a customized process ensuring complete safety and security of the tendered package.

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